From AI to Immersive Experiences: The Power of Technology in Australia’s Aged Care Homes

People aged 65 and above are Australia’s least digitally-included group. However, older individuals can find great convenience — and even joy — in today’s high-tech devices, as highlighted by the Smart Homes for Seniors project, a partnership between aged care provider McLean Care, Monash University, and Deakin University. While the project evaluated the integration of smart-home technologies into the homes of older adults, it’s important to take into account the value that technology can bring to those in aged care homes as well. From the power of artificial intelligence to wearables and immersive technology, there are several innovations that have great potential to elevate health and wellness across the board. 

Artificial intelligence highlights unique opportunities

Loneliness is a significant concern for older adults in Australia and around the world. One meta-analysis unveiled the fact that 28.5% of older people aged 60 years and above experience some degree of loneliness, highlights the Medical Journal of Australia (MJA). It’s further noted that while the prevalence of loneliness is less documented among those who are institutionalised, one meta-analysis estimates that the mean prevalence of moderate and severe loneliness in older individuals living in care homes is around 61% and 35%, respectively. 

Experiences that place focus on enrichment are an essential element in aged care homes, and may include a range of activities such as games, cooking, crafts, paints, and gardening. In addition to other crucial aspects — such as fresh and nutritious meals and quality care, aged care homes can provide a wonderful experience for older individuals. However, it’s important to consider the fact that the transition to an aged care home and few visits from loved ones can create situations in which technology can help make a positive impact. One Forbes article highlights the value that artificial intelligence (AI) chatbots can have in regard to companionship, both for those who live alone or in care facilities. From conversation to the ability to play a game or provide information, there are several instances in which AI can be beneficial. The article goes on to cite Amicus Bran’s caregiver app, which utilises conversational AI in order to offer personalised recommendations and strategies for those who live with Alzheimer’s. 

The Australian Financial Review highlights the Applied Artificial Intelligence Institute at Deakin University, which is responsible for several projects driven by AI and other smart technologies to help Australians as they age. BrainTrack, for example, is described as “a game-based app that tracks cognition and assists with early diagnosis.” Other innovative projects include Talk with Ted, which aims to support conversation with people who experience dementia, and D-Esc, a system that utilises virtual reality to provide de-escalation training. 

The hidden value of wearables

Aged Care Research & Industry Innovation Australia highlights a piece that unveils the many ways in which monitoring technology can benefit those who live in aged care facilities. For instance, it’s noted that real-time monitoring (vital signs, activity levels, etc.) has the potential to aid caregivers and family members. For instance, it’s noted that such technology can set the stage for rapid response if there is an issue like a fall or health crisis. Additional value can be found via the creation of custom care plans and strategies — for example, the data collected by wearable technology (such as a fitness band), can be taken into consideration should adjustments to a person’s care plan be needed.

Immersive experiences bring to light new possibilities

In addition to the power of artificial intelligence and wearable tech solutions, virtual and augmented reality (AR) technology highlights additional value for seniors who live in aged care facilities. Evonne Miller, a design psychology professor at QUT in Brisbane who has researched the value of virtual and augmented reality for older individuals, points out that many people may find difficulty in leaving an aged care facility — for instance, those who experience mobility impairments may not be able to get out as easily as others. Virtual and augmented reality, Miller highlights, can change that through the simulation of a new environment, whether it be an African safari or a trip to Paris. 

While limitations (such as a lack of support for internet-enabled devices) can present challenges to the implementation of such technology, it can unveil a number of benefits. The ABC article further highlights Che Turner and his partner Kim Chaterjee’s social enterprise, which uses immersive reality technology in order to provide a unique experience to participants — an immersive, virtual rail voyage. Such an experience not only has the potential to get older individuals excited about something new, but can evoke the feeling of going on holiday. The immersive nature of the experience can only add to the experience, from picturesque scenery to a simulated environment. Turner transformed the interior of a van in order to mock a train carriage, with large monitors to act as windows and even coffee-making facilities inside to provide a detailed encounter with each participant. 

Many may be under the impression that aged care homes don’t utilise technology, though it’s important to recognise the potential uses that newer innovations have. From wearables to the value of immersive experiences and even artificial intelligence, there is no shortage of devices and experiences that can benefit the wellness of those in aged care homes across the country.