At SpiriTrust Lutheran, The Village at Sprenkle Drive, you’ll get more out of life than you ever thought possible. More freedom. More choices. More opportunities to spend time with friends and family. Situated on 77 beautifully landscaped acres of green space, the community offers a peaceful setting convenient to Harrisburg, Baltimore, Washington, D.C. and beyond. And there’s plenty to explore in nearby downtown York, from farmers’ markets to performing arts theaters, the York Symphony Orchestra, a minor league baseball team, restaurants and shops. Come for a visit, and start getting more out of retirement living today.
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Title: Skilled care residents of The Village at Sprenkle Drive return home
Time: 5 min 3 sec
Description:
A sprinkler system water line break on July 15, 2017 significantly damaged our skilled care center at The Village at Sprenkle Drive in York and 99 of our residents were temporarily relocated to 15 skilled care centers in Central PA. From day one, it was our priority to bring them home as quickly as possible. This video was played at the 2017 President's Recognition Dinners in York and Gettysburg.
Transcript:
the day the presidents came home was a great day for spirit trust Lutheran I was privileged to be a part of the Welcome Home team the group that welcomed the residents off the buses and back into the community they hadn't been home for over five weeks so I had this incredible sense of joy and happiness as I looked at their faces but also as I looked at the faces of the sprinkle team members they were so happy to see the people that they care for they were happy to be welcoming their residents home [Music] [Music] you July 15 around 11 o'clock at night I get a phone call saying we have a little water leak okay no big deal a little bit of water could be anything then I get a call back we need to back you eat the whole building so immediately I'm like well that's not a little water leak so go throw on some clothes get get to the building and there's fire trucks EMS the whole building is dark except for the emergency lights water on the floor residents everybody was calm though because of the plans we have in place and the practice we do evacuating residents that night the staff knew exactly what to do the first step was that they care the residents to make sure they were comfortable the care and compassion was amazing and all through the night I never heard one person say it wasn't my job there first and foremost it was the residents always about the residents so the residents stay calm they were you know scared and their whole night you know routine was disrupted they were you know pulled out of bed to get into wheelchairs or whatever device and bill was in his bed they pushed him first skilled care across the street to get him out I checked the residence the staff all the residents were safe we got meds ready we started hustling like team just came together every I can't even tell you how many people were there like from all shifts it was days evenings nights all nurses everybody was all hands on deck so if they have to help they just got them out as fast as they could so I think we started having folks on buses to other locations by 2:00 a.m. so within three hours or two and a half hours the water break we had folks on buses our entire organizations focus was on bringing our residents home early on we said in an audacious goal of having them return within four to six weeks it was a big goal but we knew we could do it we saw the camaraderie we saw the heavier an organization can rally around a situation how team members come together how there's a sense of joy that happens because everyone feels a purpose we knew we would have to reach into every corner of the spirit trust Lutheran family in order to achieve this goal so I sent out the call and everyone responded for five other senior living communities spirit trust Lutheran Home Care Hospice and life are life enhancing services and our home office from visiting our residents to taking them personal items to assisting our clinical team in managing the care of residents and other communities - showing up at the building to clean paint move furniture take out trash they did it all and if someone wasn't there it's because they were back at their location covering their team members responsibilities so that they could be there to assist the residents coming home was kind of the icing on the cake for all the hard work and made it all worth it for us a spirit of service a legacy of trust those aren't just words it's who we are [Music] you
Time: 5 min 3 sec
Description:
A sprinkler system water line break on July 15, 2017 significantly damaged our skilled care center at The Village at Sprenkle Drive in York and 99 of our residents were temporarily relocated to 15 skilled care centers in Central PA. From day one, it was our priority to bring them home as quickly as possible. This video was played at the 2017 President's Recognition Dinners in York and Gettysburg.
Transcript:
the day the presidents came home was a great day for spirit trust Lutheran I was privileged to be a part of the Welcome Home team the group that welcomed the residents off the buses and back into the community they hadn't been home for over five weeks so I had this incredible sense of joy and happiness as I looked at their faces but also as I looked at the faces of the sprinkle team members they were so happy to see the people that they care for they were happy to be welcoming their residents home [Music] [Music] you July 15 around 11 o'clock at night I get a phone call saying we have a little water leak okay no big deal a little bit of water could be anything then I get a call back we need to back you eat the whole building so immediately I'm like well that's not a little water leak so go throw on some clothes get get to the building and there's fire trucks EMS the whole building is dark except for the emergency lights water on the floor residents everybody was calm though because of the plans we have in place and the practice we do evacuating residents that night the staff knew exactly what to do the first step was that they care the residents to make sure they were comfortable the care and compassion was amazing and all through the night I never heard one person say it wasn't my job there first and foremost it was the residents always about the residents so the residents stay calm they were you know scared and their whole night you know routine was disrupted they were you know pulled out of bed to get into wheelchairs or whatever device and bill was in his bed they pushed him first skilled care across the street to get him out I checked the residence the staff all the residents were safe we got meds ready we started hustling like team just came together every I can't even tell you how many people were there like from all shifts it was days evenings nights all nurses everybody was all hands on deck so if they have to help they just got them out as fast as they could so I think we started having folks on buses to other locations by 2:00 a.m. so within three hours or two and a half hours the water break we had folks on buses our entire organizations focus was on bringing our residents home early on we said in an audacious goal of having them return within four to six weeks it was a big goal but we knew we could do it we saw the camaraderie we saw the heavier an organization can rally around a situation how team members come together how there's a sense of joy that happens because everyone feels a purpose we knew we would have to reach into every corner of the spirit trust Lutheran family in order to achieve this goal so I sent out the call and everyone responded for five other senior living communities spirit trust Lutheran Home Care Hospice and life are life enhancing services and our home office from visiting our residents to taking them personal items to assisting our clinical team in managing the care of residents and other communities - showing up at the building to clean paint move furniture take out trash they did it all and if someone wasn't there it's because they were back at their location covering their team members responsibilities so that they could be there to assist the residents coming home was kind of the icing on the cake for all the hard work and made it all worth it for us a spirit of service a legacy of trust those aren't just words it's who we are [Music] you
Video Transcript
Title: SpiriTrust Lutheran™ Brand Intro with Closed Captioning
Time: 3 min 53 sec
Description:
Recently, we announced to our staff, volunteers, donors, residents and clients an exciting change that Lutheran Social Services of South Central Pennsylvania (LSS) is about to make. We wanted you to be among the first to know about this change as well. We are pleased to tell you that going forward LSS will be known as SpiriTrust Lutheran™. SpiriTrust Lutheran unifies all our services and programs under one name to better reflect our Spirit of Service and Legacy of Trust. This change in name will be articulated through a new look that will be reflected in all of our written communications and other visuals, including signage, uniforms, financial and legal forms, website and other materials. Over the last six decades we have grown tremendously beyond the provision of just social services. We now deliver an array of services and programs that touch more than 16,000 lives each year. Our service footprint has grown well beyond South Central Pennsylvania and now includes 17 counties in Pennsylvania and three in Maryland. For some time, we have realized that our name no longer expressed the totality of what we do or the geography of where we do it. Our name change is the culmination of a collaborative, intensive process during which we reflected upon our heritage, our service mission and our goals for the future. It is not just our new name, SpiriTrust Lutheran, but a whole new expression, that captures the essence of what we are and the care and compassion our amazing team delivers. It embraces our Lutheran heritage, our spirit of service and the reality that people come to us because of their trust in us. We expect to begin operating as SpiriTrust Lutheran sometime in March and will make an official announcement once we have received all our governmental approvals. Although our name will change, our commitment to helping others will not change as we move forward as SpiriTrust Lutheran™!
Transcript:
thank you for joining me today as we kick off an exciting new chapter at LSS as an organization we understand the importance of taking time to step back and survey our environment in order to ensure that we have best positioned LSS for the future a year ago lutheran Social Services of south-central Pennsylvania embarked on a journey to do precisely that through discussions with individuals throughout our organization and representatives from the communities we serve we quickly recognized this for LSS to succeed in the changing landscape of health care delivery we needed to re-evaluate how we are viewed by those outside our organization and how we go about our work within LSS most significantly LSS must be unified under one common brand a brand that embodies and communicates our promise unites us in a single purpose and tell those we serve what we stand for as our process unfolded we realize that our current name which has served us well for the last 20 years no longer reflects all we do or where we serve while we are all driven by a sense of mission that is deeply rooted in our Lutheran heritage and remain steadfast to our core values the truth is we do far more than our current name implies we no longer just provide social services and our service area footprint has grown well beyond south-central Pennsylvania so during this past year's journey we set forth some ambitious and exciting objectives regarding our brand which included finding a name that better articulates who we are today and helps us to embrace a future of growth expanded service and partnership while the abduction of a renewed brand is a significant change we also felt there were certain things that we could not compromise as we redefined our promise we cannot compromise our core values our Lutheran heritage our commitment to service and the quality of care people have come to expect from LSS so this year's journey of reflection discovery has led us to a new name one that will let those outside our team know all that we are and will serve to remind us what we are called to do as we move forward we will move forward together united under one name spirit trust loosely is not just our new name but a whole new expression that captures the very essence of who we are and the care and compassion that our amazing team delivers it embraces our Lutheran heritage our spirit of service and recognizes the reality that people come to us because of their trust in us over time Speer trusts Lutheran the name the look the meaning behind it will provide us with a powerful and more accurate foundation from which to tell our story of service of compassion and of mission my goal in sharing all this with you is simple but profoundly important is to encourage and inspire you our 1,400 employees to become enthusiastic ambassadors for our brand promise a promise to honor the spirit of our Lutheran heritage and to exceed the expectations of trust that have been placed in us as exciting as a new name may be is even more exciting to watch us living out what is behind that name living out a spirit of hope as we care for those we serve living out the legacy of trust that has been handed down to us that is my challenge to you and to myself to be living out spirit trust Lutheran every day to everyone we serve one child of God at a time thank you and God bless you for all you do
Time: 3 min 53 sec
Description:
Recently, we announced to our staff, volunteers, donors, residents and clients an exciting change that Lutheran Social Services of South Central Pennsylvania (LSS) is about to make. We wanted you to be among the first to know about this change as well. We are pleased to tell you that going forward LSS will be known as SpiriTrust Lutheran™. SpiriTrust Lutheran unifies all our services and programs under one name to better reflect our Spirit of Service and Legacy of Trust. This change in name will be articulated through a new look that will be reflected in all of our written communications and other visuals, including signage, uniforms, financial and legal forms, website and other materials. Over the last six decades we have grown tremendously beyond the provision of just social services. We now deliver an array of services and programs that touch more than 16,000 lives each year. Our service footprint has grown well beyond South Central Pennsylvania and now includes 17 counties in Pennsylvania and three in Maryland. For some time, we have realized that our name no longer expressed the totality of what we do or the geography of where we do it. Our name change is the culmination of a collaborative, intensive process during which we reflected upon our heritage, our service mission and our goals for the future. It is not just our new name, SpiriTrust Lutheran, but a whole new expression, that captures the essence of what we are and the care and compassion our amazing team delivers. It embraces our Lutheran heritage, our spirit of service and the reality that people come to us because of their trust in us. We expect to begin operating as SpiriTrust Lutheran sometime in March and will make an official announcement once we have received all our governmental approvals. Although our name will change, our commitment to helping others will not change as we move forward as SpiriTrust Lutheran™!
Transcript:
thank you for joining me today as we kick off an exciting new chapter at LSS as an organization we understand the importance of taking time to step back and survey our environment in order to ensure that we have best positioned LSS for the future a year ago lutheran Social Services of south-central Pennsylvania embarked on a journey to do precisely that through discussions with individuals throughout our organization and representatives from the communities we serve we quickly recognized this for LSS to succeed in the changing landscape of health care delivery we needed to re-evaluate how we are viewed by those outside our organization and how we go about our work within LSS most significantly LSS must be unified under one common brand a brand that embodies and communicates our promise unites us in a single purpose and tell those we serve what we stand for as our process unfolded we realize that our current name which has served us well for the last 20 years no longer reflects all we do or where we serve while we are all driven by a sense of mission that is deeply rooted in our Lutheran heritage and remain steadfast to our core values the truth is we do far more than our current name implies we no longer just provide social services and our service area footprint has grown well beyond south-central Pennsylvania so during this past year's journey we set forth some ambitious and exciting objectives regarding our brand which included finding a name that better articulates who we are today and helps us to embrace a future of growth expanded service and partnership while the abduction of a renewed brand is a significant change we also felt there were certain things that we could not compromise as we redefined our promise we cannot compromise our core values our Lutheran heritage our commitment to service and the quality of care people have come to expect from LSS so this year's journey of reflection discovery has led us to a new name one that will let those outside our team know all that we are and will serve to remind us what we are called to do as we move forward we will move forward together united under one name spirit trust loosely is not just our new name but a whole new expression that captures the very essence of who we are and the care and compassion that our amazing team delivers it embraces our Lutheran heritage our spirit of service and recognizes the reality that people come to us because of their trust in us over time Speer trusts Lutheran the name the look the meaning behind it will provide us with a powerful and more accurate foundation from which to tell our story of service of compassion and of mission my goal in sharing all this with you is simple but profoundly important is to encourage and inspire you our 1,400 employees to become enthusiastic ambassadors for our brand promise a promise to honor the spirit of our Lutheran heritage and to exceed the expectations of trust that have been placed in us as exciting as a new name may be is even more exciting to watch us living out what is behind that name living out a spirit of hope as we care for those we serve living out the legacy of trust that has been handed down to us that is my challenge to you and to myself to be living out spirit trust Lutheran every day to everyone we serve one child of God at a time thank you and God bless you for all you do
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