Bickford of Urbandale

Bickford of Urbandale is a peaceful assisted living community in Urbandale, Iowa. It is within dynamic Polk County which is part of the Hawkeye State.

Our family of caregivers brings a great love to whatever it is that we do. It’s not only about what we do but how we do it.

Our philosophy of care is based on the foundation of our Bickford Family Tree: It was created to care for our family, devoted to serving yours. Our experience led us to connect with so many other families who were going through similar experiences.

Understanding your core needs allows us to know the pathway we must take to make you happy.

We prepare home-style food because we want the dining experience to feel as though our residents are eating at home. We buy the best ingredients on the market and prepare food to order so that we can maximize the quality of that product.

It may be Bickford Senior Living but it is our residents’ dining room - we are cooking in their home. It’s all about them wanting to come down to the dining room and enjoy a great meal. If they consume the food and enjoy the food, then I think we’ve created happiness.

Assistance with Activities of Daily Living

Individualized Service Plan

Nurse reviews plan every 90 days to ensure specific needs and desires are met

5 Levels of Care

Independent to advanced care levels available, decreasing the likelihood of additional moves

Certified Caregivers

Trained to assist with setup, stand-by, or full assistance with: Bathing, Dressing, Grooming, Toileting, Mobility

Grooming, Toileting, Mobility

Access to pull cords and pendants to request assistance from caregivers 24 hours a day, 7 days a week

Dementia Programming

Lifesong Document

Captures residents’ historical information to be utilized thoughtfully by caregivers in daily interactions

Lifesong Baskets/Stations

Items that match residents’ interests and hobbies; used to engage in meaningful leisure activities

Caregiver Training

All caregivers consistently receive advanced dementia care training

Dementia Support Groups

A community to ask questions, get advice and find support

Moments of Happiness

Premium service of small group specialized activities tailored for residents with dementia

Companion Care

Premium service of one-on-one activities to maximize resident engagement

Medication Management

Certified/Licensed Personnel

All medications are administered by trained healthcare professionals

Electronic Medication Administration

Computerized record and tracking system of medication administration

Prescription Fulfillment

Coordination of new and existing orders

Dedicated Pharmacy

Access to a 24-hour pharmacy that exclusively serves Bickford residents

Prescription Review

RN and pharmacist routinely review medications, dosages and administration times in order to reduce potential issues and optimize effectiveness

Treatment

Physician-ordered treatments provided (i.e. TED hose, breathing treatments, dressing changes)

Life Enrichment

Daily Activities

A variety of activities conducted each day tailored to a range of interests: Creative, Intellectual, Spiritual, Life Skills, Physical, Social

Outings

Community trips to local restaurants, shops, parks, etc.

Community Involvement

We partner with individuals and organizations to share their interests and love with our residents (i.e. performers, pet therapy, student visits)

Theme Days

Fun-filled days where activities are coordinated with meals, costumes and decorations (i.e. Western Day, Winter Wonderland)

Family Gatherings

Events geared toward family involvement (i.e. Thanksgiving, Grandparents Day, Easter Egg Hunts)