Brightstar Senior Living of Madison
Madison, WI - Assisted Living, Memory Care
Community size: Large (26-100)
Choosing “the next chapter” can feel daunting. You’re not alone. Our experienced care teams have been there again and again for families and understand your challenges. Others have found great comfort in our approach to caring for every individual, no matter how daunting or complex the needs. We call it Person-Centered Care of a Higher Standard.
BrightStar Senior Living® was originally co-founded by Shelly Sun as a Home Care company in 2002 with the vision of promising Person-Centered Care of a Higher Standard. BrightStar Senior Living has been a beautiful evolution and extension of our in-home care brand with strong values and standards shining throughout the model.
Since 2002, BrightStar Care (our in-home care division) has experienced years of national excellence and has grown to over 300 locations in 38 states. Using the success of BrightStar Care as a foundation, Shelly expanded that original vision to senior housing and BrightStar Senior Living was born!
We bring deeply embedded concepts of person-centeredness and higher standards throughout all our operational policies and procedures tools, training and resources. It’s earned accreditation on the home care side from one of the nation’s oldest, largest and most respected accrediting bodies in healthcare, The Joint Commission. While The Joint Commission does not accredit assisted living or senior housing at this time, we follow those standards by requiring accreditation at the local level.
Shelly has always been mindful of keeping the model small and approachable. So as much as we can, we’ve been able to replicate a home-like experience. Our model of this beautiful, intimate small footprint, combined with our Person-Centered Higher Standard of home care has been a hallmark of Brightstar’s growth and development. Franchise locations are required to follow these national standards of the franchisor. With franchisees being locally owned and operated, owners are deeply involved and invested.
For some seniors and those with memory loss, certain days can come with more complicated medical needs. That’s why we’ve created a unique model that does more.
We call our unique model a Higher Standard of Person Centered Care, featuring an individualized care plan for each resident, delivered across our Assisted Living and Memory Care households by our professional caregiving team. Families are informed and frequently updated on their loved one’s plan and progress through Care Connections meetings with the Director of Health and Wellness and access to our online family portal.
By structuring a more unique, detailed care plan around each individual, we provide residents the help they need to make every day matter. Residents’ families appreciate that their loved one’s tailored plan focuses on maximizing quality of life, socialization and independence whenever possible. And loved ones appreciate our approaches to daily personalized meals, socialization, exercise plans and salon services, all in a beautiful community setting.
We’ve brought our national expertise in senior Home Care to community living, giving us deep experience across many types of complex senior living topics. We share our knowledge throughout the BrightStar network, making us better every day at delivering premier care in our independently owned and operated BrightStar Senior Living® communities.